Customer Care In Detail

MTNL Toll Free And Customer Care Number

MTNL (Mahanagar Telephone Nigam Limited) is an India-based telecommunication service providing company. MTNL provides fixed line (Landline) telephones and WLL (Wireless) services. It also provides mobile services on GSM and CDMA with 3G,4G network under the name of “MTNL 3G JADOO”. MTNL is a government operated service and it is basically operates in metro and big cities that why it’s name ( mahanagar telephone nigam limited). MTNL also provide data service/ internet service like Broadband in landline connection.

MTNL Customer Care Toll free numbers:

Toll free Number: 1500
Basic Services: 1501
Garuda Services: 1502
Dolphin Services: 1503
Internet: 1504 / 1800-22-8844

Customer Care and Toll Free Number for Delhi

Particular Customer CareToll Free
Complaint center number for GSM1503 toll free for MTNL user1800111503
General information number for GSM1503 toll free for MTNL user1800111503
Complaint center number for CDMA1502 toll free for MTNL user1800111502
General information number for CDMA1502 toll free for MTNL user1800111502

Internet /Broadband: 198 or1504

Basic: 198 or 1500

Email Complaint: 1503@bol.net.in

Wesite URL: http:// customercare.mtnldelhi.in

Customer Care Number for Mumbai

ParticularCustomer Care
Landline1500 or 22221500
DOLPHIN/TRUMP1503 or 9869012345 or 22221503
GARUDA1502 or 22221502
MTNL IPTV/ VoIP126555
MTNL Trustline23690015, 23690016, 23690077
Internet / Triband1504 0r 1800228844 or 22221504

Toll Free Number for Mumbai:

IN Services: 1800 22 1500

Other Services Helpline Number for Mumbai

ParticularHelpline Number
Fault Booking 198 ( Please Call 1500 if you want operator Assistance)
Fault Booking (Lease Circuit)12676 or 22652225
Changed Number Announcement1951 (for all languages)
Directory Enquiry197
STD code enquiry Service1582
Public Grievance Service1509
Know your Landline/Broadband unpaid Bill Amount1660(Toll free) or Dial 022-22192120(From All Operators)

Know your Landline/Broadband unpaid Bill Amount through SMS:

Send SMS Bill <Landline No> to 51001